buba88 Privacy Policy

In this privacy policy, "personal information" means any information that can directly or indirectly identify a person. Examples include: name, address, mobile number, email address, national identity card number, financial information, and IP address.

This policy applies to the buba88.cam website, mobile applications, and any digital service provided by buba88. When you create an account on our platform, carry out transactions, or play games, you fall within the scope of this policy.

"Processing" means any operation carried out on information, such as collection, storage, modification, retrieval, use, transfer, or deletion.

buba88 collects different types of information for different purposes. A detailed breakdown is provided below:

2.1 Registration and Identity Verification Information

• Full name and date of birth
• Valid mobile number and email address
• National identity card or passport details (for KYC verification)
• Residential address

2.2 Financial Transaction Information

• bKash, Nagad, Rocket, or bank account details (for transaction verification purposes only)
• Deposit and withdrawal history
• Transaction amounts and timestamps

2.3 Gaming Activity Information

• Betting history, game logs, and bonus usage details
• Preferred game categories and playing patterns
• VIP level progress and reward information

2.4 Technical and Device Information

• IP address, browser type and version
• Device model and operating system
• Cookie data and session information
• Logs of browsing activity on the website

2.5 Support and Communication Information

• Records of live chat conversations
• Content of email communications
• Details of complaints and requests

buba88 collects and uses personal information only for specific and lawful purposes. Our main purposes are as follows:

3.1 Providing and Operating the Service

Your information is needed to create and manage accounts, process transactions, operate gaming services, and distribute bonuses. This is part of fulfilling our contractual obligations to you.

3.2 Identity Verification and Age Confirmation

Our platform is for users aged 21 and above only. Through the KYC (Know Your Customer) process we ensure that no one is operating an account on behalf of a minor.

3.3 Anti-Money Laundering (AML)

In line with international financial security standards, we monitor suspicious transactions and carry out the necessary verification work to prevent unlawful financial activity.

3.4 Ensuring Responsible Gaming

By analysing a user's gaming patterns we can identify problematic behaviour and, where needed, help set voluntary limits.

3.5 Security and Fraud Prevention

We analyse login activity and device information to prevent account hacking, fraud, and unauthorised access.

3.6 Improved User Experience

Your information is used to provide customised game recommendations based on your preferences, relevant bonus offers, and to save your language preferences.

buba88 never sells your personal information. However, in certain circumstances we may share information with trusted third parties:

4.1 Payment Processors

Only the information needed to process transactions is shared with bKash, Nagad, Rocket, and the associated banks. These organisations are governed by their own privacy policies.

4.2 Game Software Providers

PG Soft, Pragmatic Play, JILI, Spribe, and other game providers receive only the limited information needed to operate the games. Full identity or financial information is not shared with them.

4.3 Legal Authorities

We may be required to provide relevant information in response to a valid legal directive, court order, or request from a regulatory body.

4.4 Technology Service Providers

We work with trusted technology partners for website hosting, database management, and cybersecurity. These partners are required to maintain strict confidentiality in accordance with our guidelines.

buba88 uses industry-standard security technology to keep your personal information safe:

• SSL Encryption: All information exchanged through the website and app is protected with 256-bit SSL/TLS encryption.
• Data Encryption: Sensitive information stored on servers is kept in an encrypted state.
• Two-Factor Authentication: A two-step verification system to prevent unauthorised access to accounts.
• Firewall and Cyber Protection: Advanced firewalls, DDoS protection, and regular security audits.
• Restricted Access: Only authorised staff are able to access specific information.
• Regular Backups: Regular backups are taken to prevent data loss.

Please keep in mind that complete security on the internet cannot be guaranteed. You also have a responsibility to keep your account password safe and not share it with anyone.

The buba88 website uses cookies and similar technologies. Cookies are small text files stored on your browser or device.

6.1 Essential Cookies

Cookies that are necessary for the website to function properly. They maintain login sessions and ensure security. These cookies cannot be disabled.

6.2 Functional Cookies

These store your language preferences, account settings, and other information that improves the user experience.

6.3 Analytical Cookies

Used to understand patterns in how the website is used, which helps us improve our service. This information is generally kept in anonymous form.

You can manage cookies from your browser settings. However, disabling cookies may cause some services to not work properly.

buba88 stores your information only for as long as necessary:

• Account Information: For as long as the account is active and for a specified period after closure to meet legal requirements.
• Transaction Information: Financial records are generally kept for 5 to 7 years.
• KYC Verification Documents: Retained after account closure in accordance with applicable laws.
• Support Communications: Retained for dispute resolution and quality improvement.
• Technical Logs: Generally retained for 3 to 12 months.

After the specified period, information is securely deleted or anonymised.

As a buba88 user, you have the following rights regarding your own information:

8.1 Right to Access

You can find out what information we hold about you, how we use it, and who we share it with.

8.2 Right to Rectification

You have the right to request correction if any of your stored information is inaccurate.

8.3 Right to Erasure

In certain circumstances you can request that your information be deleted. However, some information may not be possible to delete due to legal obligations.

8.4 Right to Object to Processing

You have the right to object to your information being used for marketing or analytical purposes.

8.5 Right to Data Portability

You have the right to request a copy of your information in an easily readable format.

To exercise these rights, email us at [email protected] or contact us via 24/7 live chat. We generally respond within 30 days.

buba88 strictly provides services only to users aged 21 and above. We do not knowingly collect information from minors.

Through the KYC verification process we ensure that no minor is using our platform. If for any reason a minor's information is found in our system, it will be deleted immediately and the associated account will be closed.

If you believe a minor is using our platform, please let us know at [email protected].

Our platform may sometimes provide access to third-party payment gateways or game lobbies. These third-party services are governed by their own privacy policies.

buba88 is not responsible for the data practices of these third parties. We recommend that you read the privacy policy of the relevant platform.

We may change this privacy policy due to business needs, legal changes, or service improvements. If changes are made:

• The updated policy with a revised date will be published on the website.
• For significant changes, notice will be given by email or through a notice on the site.
• If you continue to use our services after a revised policy is published, you will be considered to have agreed to the new policy.

We recommend that you visit this page regularly and stay informed about updates.

If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our privacy team will review your request promptly and carefully.

We generally respond to privacy-related requests within 30 days. For urgent security matters we aim to respond as quickly as possible.